This Acceptable Use Policy ("AUP") sets forth provisions
of acceptable use of SAVVIS networks and services. All users
of SAVVIS networks and services are required to comply with
this policy and all applicable laws and regulations in full,
in addition to all terms and conditions of applicable agreements,
and any additional policies that may be applicable to a specific
service offered by SAVVIS. SAVVIS strives to provide its customers
with the highest quality Internet service available, while
at the same time respecting the standards that have been created
both within the Internet community, and by legislation. To
that end, inappropriate or abusive activities and conduct
will not be tolerated on SAVVIS networks. SAVVIS reserves
the right to modify this AUP from time to time, without notice.
Users of SAVVIS networks are encouraged to review this AUP
often for changes or new information. Please send questions,
comments, or complaints regarding this AUP to mailto: abuse@SAVVIS.net.
COMPLIANCE
Duties
Each user is responsible for complying with this AUP, and
for providing assistance to SAVVIS in investigating and resolving
any issue, as SAVVIS may request from time to time. Additionally,
SAVVIS customers and users are required to determine the conditions
of, and comply with, the acceptable use policies or equivalent
documents of all network(s) which their data transits.
Users will be held responsible for the actions of any third
party agent that acts on behalf of, or for the benefit of,
any end user, and such end users shall be held directly accountable
for any violations of this AUP by third party agents.
SAVVIS does not control the content of data traversing SAVVIS
networks; accordingly, SAVVIS assumes no responsibility for
the content of any data or communication that may be transmitted
over SAVVIS networks.
Illegal Use
SAVVIS' Networks may only be used for lawful purposes. The
transmission, distribution, or storage of any data or material
in violation of any applicable law or regulation is prohibited.
This includes, but is not limited to material or data which:
-
Infringes any copyright, trademark, trade secret, or
other
intellectual property right.
-
Violates export control laws or regulations.
-
Violates any party's confidentiality rights.
-
Constitutes use or dissemination of child pornography.
-
Is illegal or unlawful.
Abuse
The following general actions are considered "abuse"
and are strictly
prohibited:
-
Any conduct which is inconsistent with generally accepted
norms
and expectations of the Internet community (whether or
not detailed in this AUP). SAVVIS reserves the right,
in its sole discretion, to make a determination whether
any particular conduct violates such norms and expectations.
-
IRC functions prohibited
This included, but not limited to, the use of IRC clients, server software, bots or anything related to IRC..
-
Using SAVVIS networks to transmit material that SAVVIS
believes
to be illegal, obscene, or inappropriate. Including but not limited to, Child Pornogrophy, Spam, Warez, Hacking, Copyrighted Material.
-
Forging of message headers or identity information, or
taking
any action with the intent of bypassing restrictions or
limits on access to a specific service or site. This prohibition
does not restrict the legitimate non-commercial use of
pseudonymous or anonymous services.
-
Falsifying identity or contact information (whether given
to
SAVVIS, to the InterNIC, or other parties).
Security
Users of SAVVIS networks must configure their systems in a
secure manner. Should a user's system be exploited by unauthorized
persons, the user is responsible for both reporting the violation
(where applicable), and then fixing the exploited system.
For instance, should the security of a mail server be compromised
to distribute unsolicited emails, the user is responsible
for immediately re-configuring the system to prevent further
unauthorized use.
Users are prohibited from interfering or attempting to interfere
with services ("Denial of Service Attacks"), whether
intentionally or through neglect, of any other user, host,
or network. The prevention of "unintentional attacks",
such as infection and subsequent propagation of computer viruses,
are the responsibility of every user: anti-virus software
should be installed on every system which connects to SAVVIS
networks.
Users are prohibited from injecting, intentionally or negligently,
false or unauthorized network control data into SAVVIS networks,
for instance in the form of incorrect routing or DNS information.
E-Mail
Users are prohibited from engaging in improper use or distribution
of electronic mail ("e-mail"). Users are strictly
prohibited from engaging in any of the following activities:
-
Sending unsolicited mass or commercial e-mail ("spamming")
for
any purpose whatsoever.
-
Having third parties send out commercial emails on any
user's
behalf .Using SAVVIS facilities to receive replies from
unsolicited emails (commonly referred to as "drop-box"
accounts).
-
Configuring any email server in such a way that it will
accept
third party emails for forwarding (commonly known as an
"open mail relay"). If a site has roaming users
who wish to use a common mail server, the mail server
must be configured to require some form of user
identification and authorization.
Mass or commercial email may be sent only to recipients who
have expressly requested receipt of such e-mails, by the sending
of an email request to the person performing the mass or commercial
mailings. This exchanging of requests, acknowledgements, and
final confirmations (commonly referred to as a "double
opt-in" process) must be adhered to in their entirety
for any mass or commercial email to be considered "solicited"
by SAVVIS.
Users that send mass or commercial e-mail are required to
maintain complete and accurate records of all e-mail subscription
requests, specifically including the email and associated
headers sent by every subscriber, and to immediately provide
SAVVIS with such records upon request of SAVVIS. Subscriptions
that do not have a specific recipient generated email request
associated with them are invalid, and are strictly prohibited.
In the absence of positive, verifiable proof to the contrary,
SAVVIS considers complaints by recipients of e-mails to be
de-facto proof that the recipient did not subscribe or otherwise
request the e-mail(s) about which a complaint was generated.
Usenet (also known as Netnews or Newsgroups)
SAVVIS recommends that users not post to any newsgroup until
they have familiarized themselves with the subjects, established
guidelines, and restrictions of such newsgroups. All Usenet
guidelines and restrictions are incorporated herein by reference,
and users of SAVVIS networks agree to adhere to such guidelines
unconditionally.
Without limitation of the foregoing, it is strictly prohibited
to engage in any of the following activities:
-
Making any posting for commercial purposes (including
without
limitation the pointing to specific URLs for commercial
purposes), except where such postings are expressly permitted
under the charter and/or Frequently Asked Questions (FAQ)
of an applicable newsgroup.
-
Posting binary files to newsgroups whose charter or name
does
not include allowances for such files.
-
Canceling newsgroup postings other than your own, or
using
auto-responders or cancel-bots (except in cases of official
newsgroup moderators performing their duties).
-
"Excessive Cross-Posting" (ECP) or "Excessive
Multi-Posting"
(EMP), or "Usenet spam": SAVVIS retains the
exclusive right to define these and other terms, however,
we generally defer to the definitions found at http://www.cybernothing.org/faqs/net-abuse-faq.html
-
Disrupting newsgroups with materials, postings, or activities
that are (as determined by SAVVIS in its sole discretion),
excessive, or repetitious, unless such materials or activities
are expressly allowed or encouraged under the newsgroup's
name, FAQ, or charter.
-
Performing any unauthorized creation, cancellation, or
removal
of newsgroups.
The legitimacy of a given post or cancellation is generally
determined by the official newsgroup or mailing-list moderator,
therefore, SAVVIS usually defers to their judgment on these
issues, however, SAVVIS retains the exclusive right to make
these determinations.